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Active5 years ago
I do not know which one is my Ethernet Controller. It was working fine in Windows XP, but after installing Windows 7 (clean install), it is not able to detect driver for Ethernet Controller, so I am not able to connect to internet.
Looking at the other devices in Device Manager, there are several entries for Intel 82801G ICH7 family ..., so I guess that is my chipset model.
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Looking at the back of the computer, there is no external network card, the lan cable is going to the motherboard provided LAN slot, so it is the integrated network adapter.
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I did google search for at least 1 hour, most links are pointing to torrent sites or require me to install one of the downloader softwares, which are fraught with risk.
I went to intel download center, there also I could not find any driver for ethernet controller for the specific chipset 82801G ICH7 family.
Any help will be greatly appreciated, as I need to connect to internet from the Windows 7 machine.
Thanks.
EDIT: Looking at the Hardware Ids of the Ethernet Controller, there are 4 hardware ids:
PCIVEN_10EC&DEV_8136&SUBSYS_813610EC&REV_03PCIVEN_10EC&DEV_8136&SUBSYS_813610EC
PCIVEN_10EC&DEV_8136&CC_020000
PCIVEN_10EC&DEV_8136&CC_0200
Why are there 4 hardware ids?I googled for the 1st hardware id. I found it belongs to 'Realtek RTL8103E Family PCI-E Fast Ethernet NIC'. But I could not find the driver for even that in google. As earlier, most sites are torrent sites or require their own downloader to be installed.
EDIT 2: I found that the Realtek RTL8103E driver is already included with Windows 7. But If I try to install driver manually, it says 'Installing this driver is not recommended', still if I proceed and install, it says The device failed to start. I am sure my ethernet controller is fine, as it was working a few hours ago when I was on XP. It is quite confusing, as the hardware id points to Realtek RTL8103E, but driver bundled with Windows 7 does not recognize it.
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I ran CPU-Z to collect details about the motherboard. The results are: Motherboard Model: OEM, Chipset: Intel P35/G33/G31, Southbridge: Intel 82801GB (ICH7/R), BIOS Brand: Phoenix Technologies, Version: 6.00 PG
When I restarted the PC, I observed the first screen which comes displays 'MERCURY'. I opened the PC cabinet. On the mainboard, Mercury is written. Between the CPU fan and RAM slots, there is a string 'G31CCL2-07', I guess that is the motherboard model. Don't know why CPU-Z says motherboard manufacturer and model is OEM!! Searched google for G31CCL2-07. Some links are there, but they require me to download their own download managers, which is risky. Searched Mercury site for G31CCL2-07, but could not find any driver. I am running out of ideas!
I have tried RTL8103E downloaded from
http://152.104.125.41/downloads/downloadsView.aspx?Langid=1&PNid=7&PFid=7&Level=5&Conn=4&DownTypeID=3&GetDown=false#RTL8100E/RTL8101E/RTL8102E-GR/RTL8103E%28L%29%3Cbr%3ERTL8102E%28L%29/RTL8101E/RTL8103T%3Cbr%3ERTL8401/RTL8401P/RTL8105E%3Cbr%3ERTL8402
. But it was not recognized by Windows 7 as a valid driver.Also tried 'Win7 and WinServer 2008 R2 Driver' and 'Win7 and WinServer 2008 R2 Auto Installation Program (SID:1522305)' from the list in this link: http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTypeID=3&GetDown=false. Does not work.
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1 Answer
I was able to solve the problem, by using an alternate internet connection and allowing Windows to search driver automatically. I connected my Android mobile to the PC, and used the mobile's internet connection from the PC using PDANet.
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After you upgrade your computer to Windows 10, if your Intel BIOS / Motherboard Drivers are not working, you can fix the problem by updating the drivers. It is possible that your BIOS / Motherboard driver is not compatible with the newer version of Windows.
Find Intel BIOS / Motherboard Device Drivers by Model Name or Number
How to Update Device Drivers
There are two ways to update drivers.
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Option 2: Update drivers manually - Find the correct driver for your BIOS / Motherboard and operating system, then install it by following the step by step instructions below. You’ll need some computer skills to use this method.
Option 1: Update drivers automatically
The Driver Update Utility for Intel devices is intelligent software which automatically recognizes your computer’s operating system and BIOS / Motherboard model and finds the most up-to-date drivers for it. There is no risk of installing the wrong driver. The Driver Update Utility downloads and installs your drivers quickly and easily.
You can scan for driver updates automatically with the FREE version of the Driver Update Utility for Intel, and complete all necessary driver updates using the premium version.
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- Download the Driver Update Utility for Intel.
- Double-click on the program to run it. It will then scan your computer and identify any problem drivers. You will see a results page similar to the one below:
- Click the Update Driver button next to your driver. The correct version will be downloaded and installed automatically. Or, you can click the Update Drivers button at the bottom to automatically download and install the correct version of all the drivers that are missing or out-of-date on your system.
Option 2: Update drivers manually
To find the latest driver, including Windows 10 drivers, choose from our list of most popular Intel BIOS / Motherboard downloads or search our driver archive for the driver that fits your specific BIOS / Motherboard model and your PC’s operating system.
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If you cannot find the right driver for your device, you can request the driver. We will find it for you. Or, try the automatic option instead.
Tech Tip: If you are having trouble finding the right driver update, use the Intel BIOS / Motherboard Driver Update Utility. It is software which finds, downloads and istalls the correct driver for you - automatically.
After downloading your driver update, you will need to install it. Driver updates come in a variety of file formats with different file extensions. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Each file type has a slighty different installation procedure to follow. Visit our Driver Support Page to watch helpful step-by-step videos on how to install drivers based on their file extension.
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How to Install Drivers
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After you have found the right driver, follow these simple instructions to install it.
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- Power off your device.
- Disconnect the device from your computer.
- Reconnect the device and power it on.
- Double click the driver download to extract it.
- If a language option is given, select your language.
- Follow the directions on the installation program screen.
- Reboot your computer.